Our Women’s Chunky Knit Sweater has a relaxed fit, though it is less oversized than our original Chunky Knit Cardigan. If you love a roomier, oversized look, we suggest sizing up. We always recommend comparing the garment measurements on the product page to a favorite sweater you already own, as this is often the best way to visualize the fit. You’ll notice some of the models are wearing the sweater styled oversized and have sized up from their usual size. If you have any questions about sizing, we’d be happy to help—simply reach out through our Customer Inquiry Form.

We recommend hand washing in cold water whenever possible to help keep the knit looking its best. If you choose to machine wash, we suggest placing the garment in a garment bag or using a delicate cycle. Always lay flat to air dry, as hanging can stretch the knit over time. For more detailed care instructions, please visit our Care Guide.

We happily accept returns and exchanges on eligible items within 30 days of delivery. Items must be unworn, unwashed, and returned in their original condition with tags attached. Once your return reaches our warehouse and has been processed, your refund will be issued to your original payment method. Please allow up to 7 days for your return to be processed once it arrives with us. You can find full details, along with answers to common return questions, on our Returns page.

Most orders ship within 1–3 business days. If an item is available for preorder, the estimated shipping timeframe will always be noted on the product page. Once your order is on its way, you’ll receive tracking information by email so you can follow its journey. For more details on shipping times, rates, and international delivery, please visit our Shipping Information page.