shipping

At The Simple Folk, we appreciate how important it is to have your order delivered to you as quickly as possible, and as such, we will process it with the greatest level of care and expediency.

All orders placed on this website will be dispatched from our fulfilment warehouse based in the US. We ship orders to Australia, Brazil, Canada, China, Hong Kong, Israel, Japan, Macao, Malaysia, New Zealand, Singapore, South Korea and the United States. If you wish to ship your order to another destination, please visit our UK and International Store

Please bear with us as we relocate to a new fulfilment centre. We’re working on getting your order packed as quickly as possible! It takes one to three business days for us to process and ship your order, and your order may be shipped in two parts.

Our dedicated customer care team is available and happy to help you however they can. If you need any assistance, you can email them here or call (800) 803-6612.

Order Placement

Orders placed on this website will be shipped from the US and invoiced in US Dollars (USD).

Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will always try to inform you of any unexpected delays.

International Customers

International orders placed outside of the United States will be subject to customs or import fees. Any customs or import fees are to be paid by the recipient once the parcel reaches its destination. Customs policies and import duties vary widely from country to country and unfortunately we do not have control over them. You can contact your local customs office for more information.

If you refuse a shipment from The Simple Folk, you are responsible for the original shipping charges, import fees that are included on the package, and the cost of returning the package to The Simple Folk. This amount will be deducted from your merchandise refund.

Shipping Costs

Below you can select your shipping zone to review the delivery costs and estimated delivery window (after dispatch). Please note these costs do not include international customs or import fees that may be applied once your parcel reaches its destination.

FREE Standard Shipping for orders over $150 (3-8 business days)

$6 Standard Shipping for orders under $150 (3-8 business days)

Please note, if shipping to an APO military address we recommend contacting our customer care team directly (hello@thesimplefolk.co) to share your order number, so that we can ensure the appropriate shipping method is used.

Shipments to Alaska, Guam and Hawaii are currently experiencing delays and your order may take up to 3 weeks to reach you.

FREE Passport Priority Tracked for orders over $150 (8-14 business days)

$10 Passport Priority Tracked for orders under $150 (8-14 business days)

FREE Passport Priority Tracked for orders over $250 (8-14 business days)

$25 Passport Priority Tracked for orders under $250 (8-14 business days)

Shipments to China and Macao are currently experiencing delays and your order may take up to 8 weeks to reach you. If you wish to shop our China store, please search for “The Simple Folk” in WeChat (微信小程序).

FREE Passport Priority Tracked for orders over $250 (8-14 business days)

$25 Passport Priority Tracked for orders under $250 (8-14 business days)