shipping

At The Simple Folk, we appreciate how important it is to have your order delivered to you as quickly as possible, and as such, we will process it with the greatest level of care and expediency.All orders placed on this website will be dispatched from our fulfillment center in the US. Our dedicated customer care team is always happy to help – if you need any assistance, you can email them here.

Order Placement
Orders placed on this website will be shipped from the US and invoiced in your local currency.It takes two to five business days for us to process and ship orders placed before 11am MST Mon-Fri. Orders placed on the weekend will be processed on Monday. Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will always try to inform you of any unexpected delays.

International Customers
International orders placed outside of the United States may be subject to customs or import fees. Any customs or import fees are to be paid by the recipient once the parcel reaches its destination. Customs policies and import duties vary widely from country to country and unfortunately, we do not have control over them. You can contact your local customs office for more information.Customs regulations in certain countries require ID to be provided for customs clearance on orders. All information provided by you will be stored safely and securely. Errors or missing information may cause delays beyond our original delivery date and the carrier may contact you to correct it. We collect this information for some countries. However, it may happen that these countries' customs offices need additional information and you might be required to provide that data directly to the delivery carrier.

Undeliverable Packages
If you refuse a shipment from The Simple Folk, you are responsible for the original shipping charges, import fees that are included on the package, and the cost of returning the package to The Simple Folk. This amount will be deducted from your merchandise refund.

Shipping Costs
Below you can review the delivery costs and estimated delivery window (after dispatch) by destination. Please note these costs do not include international customs or import fees that may be applied once your parcel reaches its destination.*Countries, regions and jurisdictions that may require an ID number.

United States (48 contiguous states)

  • FREE standard shipping for orders over $150 (2-10 business days)
  • $9.95 shipping for orders under $150 (2-10 business days)

Orders shipping to an Army or Air Force Post Office or PO Box will be sent USPS Priority (3-10 business days).

Alaska and Hawaii

  • FREE standard shipping for orders over USD $200 (3-7 business days)
  • $14.95 standard shipping for orders under USD $200 (3-7 business days)

Canada

  • FREE standard shipping for orders over USD $200 (3-6 business days)
  • $20 standard shipping for orders under USD $200 (3-6 business days)

United Kingdom and Europe

  • FREE DHL Worldwide Express shipping for orders over USD $200 (3-8 business days)
  • $20 DHL Worldwide Express shipping for orders under USD $200 (3-8 business days)

Australia, Brazil*, China*, Guam, Hong Kong, Israel*, Japan, Macao, Malaysia, New Zealand, Puerto Rico, Singapore, South Korea and US Virgin Islands

  • FREE standard shipping for orders over $200 (3-7 business days)
  • $35 standard shipping for orders under $200 (3-7 business days)

*Countries, regions and jurisdictions that may require an ID number.